Working a grueling 12hr shift at the hospital on a rainy day, it was bliss to know a Starbucks was near for a boost and to my surprise, I found a gem in this one!
Story-time: I went in with big bright eyes looking for the drink with the most espresso to wake me up from my 3pm crash and I saw on the menu “ Cinnamon Carmel Cream Cold Brew”, sounds delightful right?!?! Well, I was terribly wrong!
I ordered that drink with a shot of espresso in it to add some flair and my initial sip landed a mouth full of bitter tartiness that was SO hard to swallow. Luckily, my awesome Barista, Jenn, noticed my dismay and inquired about my thoughts on the drink.
At first, I fibbed and told her it was great and I just needed maybe a cup of ice to water the taste down. She gave me ice but knew that wouldn’t do. She kindly offered to me make me another drink if I wasn’t satisfied so that I would be happy and I shared with her my two “go-to drinks” are Vanilla Bean Frap and Carmel Macchiato. She decided to give me something in the middle that she calls a “Cafe Vanilla” and it was Amazing with Carmel drizzle and whip cream, yum! To say the least, it tasted AMAZING and I left happy as a camper!
This Starbucks gets 5 Stars for Customer Service and Jenn the Barista is awesome, thanks Starbucks!
Staff at this location are always super friendly and kind. Barista today offered to remake my drink because I was an hour late picking it up due to the ICU getting a little chaotic. Was a very nice spontaneous gesture.
My coworkers and I go to this Starbucks daily and we all love Ching! He always puts a smile on our faces, even if we are just quickly running in to grab a mobile order. Service is always very fast, even when there are a lot of orders and the storefront is very clean for a high traffic area.
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